If for some reason you are not totally satisfied with your AquaGem purchase, you have 14 working days to make a return. Please contact us using this form bellow.

If your product is unopened and unused, we will happily exchange it for a product with the same value or will provide a full refund excluding the shipping cost.

Please note that refunds take up to 21 working days and will be paid back to the card which has been used to make the purchase.